1. Why Consultation Is More Than a Formality
At DIVA Skin Clinic Poipet, consultation is not a quick 5-minute chat before treatment starts. It is a structured part of the service — and it directly affects how safe, effective, and satisfying your treatment will be.
A proper consultation at DIVA Skin Clinic Poipet allows us to understand your skin condition, treatment history, current products, allergies, lifestyle, budget, and expected result before making any recommendation. Only after this assessment can we suggest a treatment direction that makes sense for you specifically.
Many clients come to DIVA Skin Clinic Poipet after having treatments elsewhere that did not work as expected. In most cases, the problem was not the treatment itself — it was that the treatment was recommended without a proper assessment of the client's actual condition.
(VI) Tại DIVA Skin Clinic Poipet, tư vấn không phải thủ tục. Đây là phần quan trọng của dịch vụ — ảnh hưởng trực tiếp đến sự an toàn và kết quả điều trị của bạn.
2. What We Ask and Why
Your Main Concern
We want to understand exactly what is bothering you — not assume based on appearance alone. A client with 'dark spots' might have melasma, PIH, sun damage, or freckles — each needs a different approach.
Your Treatment History
Previous treatments — especially laser, chemical peel, injectables, or steroid-based products — affect what we can do and when. Skin that has had recent treatment may need time to recover before new treatment begins.
Current Skincare and Products
Products you use at home affect your skin's current condition. Strong actives like retinol or AHA may need to be paused before certain treatments. Unknown whitening creams can cause reactions that complicate treatment planning.
Allergies and Medical Conditions
Certain medical conditions or medications can affect healing, skin sensitivity, or treatment suitability. DIVA Skin Clinic Poipet needs this information to plan safely.
Expected Result and Budget
We ask about your expected result so we can advise whether it is achievable — and within what timeframe and budget. Honest conversations about expectations prevent disappointment.
3. What DIVA Is Responsible For
At DIVA Skin Clinic Poipet, we take full responsibility for:
- The technical quality of the treatment performed
- Using appropriate methods, products, and settings for your assessed skin condition
- Providing complete aftercare guidance after every session
- Responding promptly if you contact us with concerns after treatment
- Using authentic, verified products — clients may inspect products before treatment begins
4. What Affects Results Outside the Clinic
Treatment results at DIVA Skin Clinic Poipet are significantly influenced by what happens between sessions:
Sun Exposure
UV exposure is one of the biggest factors that can reverse treatment results. Without sunscreen, pigmentation returns, melasma reactivates, and skin aging accelerates. SPF 50+ is mandatory after any treatment at DIVA Skin Clinic Poipet.
Homecare Products
Using products not recommended by DIVA Skin Clinic Poipet during recovery can cause reactions that complicate healing. Clients who use outside products without informing the clinic reduce the clinic's ability to support them if something goes wrong.
Lifestyle
Poor sleep, high stress, alcohol, smoking — all of these slow skin recovery and reduce treatment effectiveness. Clients who manage lifestyle factors tend to see better and faster results.
Self-Treatment
Attempting to speed up results by adding strong products, scrubbing the skin, or visiting another clinic during the recovery period can cause complications. Always contact DIVA Skin Clinic Poipet first.
5. Aftercare Guidelines at DIVA Skin Clinic Poipet
After most skin treatments at DIVA Skin Clinic Poipet, the standard aftercare guidance includes:
- Apply sunscreen every morning — SPF 50 or higher
- Avoid direct sun exposure on the treated area
- Keep the skin clean and moisturized
- Do not use strong active ingredients (retinol, AHA, BHA) during recovery
- Do not pick, rub, or scratch the treated area
- Avoid swimming pools, saunas, or hot baths during the early recovery period
- Follow any specific post-treatment instructions given by DIVA staff at clinic
Additional specific aftercare instructions will be given based on the type of treatment performed at DIVA Skin Clinic Poipet.
6. When to Contact DIVA After Treatment
Contact DIVA Skin Clinic Poipet via WhatsApp or Telegram immediately if you notice:
- Unusual swelling or redness that does not reduce after 48 hours
- Signs of infection — discharge, increasing pain, warmth
- Unexpected blistering or skin reaction
- Significant darkening of the treated area
- Any concern that feels abnormal to you — when in doubt, contact us
DIVA Skin Clinic Poipet is open 12PM to 3AM daily. You can contact us at any time via WhatsApp +855 97 855 7200 or Telegram @diva_glow_poipet.
